1. General information
Here you will find a summary of the use of Azure OpenAI services in the context of the SELLSATION AI EMail Assistant.
The SELLSATION AI EMail Assistant is based on OpenAI. The GPT-4o model is used. Compared to previous versions, the new GPT-4o model offers improved accuracy, faster response times and a higher capacity for processing complex requests.
2 Data protection and encryption
2.1 Encryption of data
The data you provide and the content generated is encrypted throughout to ensure the highest possible level of protection.
2.2 Contractual guarantees for data use
The transmitted data
- are NOT available to other customers.
- are NOT available for OpenAI.
- will NOT be used to improve OpenAI models.
- will NOT be used to improve Microsoft or third-party products or services.
2.3 Data residency and storage
- Option to choose the data center: Data is specifically stored in the EU to comply with regional data protection requirements.
2.4 Security and compliance features
- Advanced security measures: Azure OpenAI offers more extensive security and compliance features that ensure the protection of sensitive data.
- Built-in filtering: Automatic filtering of offensive content and protection against misuse are integrated. This can prevent offensive / problematic content from ending up in generated emails. Transmitted data is stored for up to 30 days, enabling thorough review and traceability.
2.5 Test/pilot phase
- In the test/pilot phase, only limited capacities of the current OpenAI models (GPT-4o) used for the AI functions are available.
- Therefore, in this phase, requests are sent to Microsoft data centers in the USA. No data is permanently stored outside the EU (with the exception of the 30-day period for filtering mentioned above). This data traffic is also compliant with the GDPR.
- The restrictions mentioned only exist in the test/pilot phase and will be removed in a later version.
2.6 Performance and integration
- Better performance: Improved performance when using the services.
- Seamless integration: Optimal integration with other Azure services enables more efficient use and management of the entire cloud infrastructure.
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